Wednesday, 21 Nov 2018
Category: APIs

Twilio’s contact center products just got more analytical with Ytica acquisition

Twilio, a company best known for supplying a communications APIs for developers has a product called Twilio Flex for building sophisticated customer service applications on top of Twilio’s APIs. Today, it announced it was acquiring Ytica (pronounced Why-tica) to provide an operational and analytical layer on top of the customer service solution. The companies would […]

Twitter’s deletion of its Facebook app caused old cross-posts to temporarily disappear

(Update: Axios has a post explaining why the cross-posted tweets disappeared. Essentially, Twitter deleted its app from Facebook after Facebook stopped allowing cross-posts earlier this month, since without that feature it was basically useless. This unexpectedly caused old posts to disappear. TechCrunch also heard from a source with understanding of the situation that the deletion of […]

6 million users had installed third-party Twitter clients

Twitter tried to downplay the impact deactivating its legacy APIs would have on its community and the third-party Twitter clients preferred by many power users by saying that “less than 1%” of Twitter developers were using these old APIs. Twitter is correct in its characterization of the size of this developer base, but it’s overlooking […]

Adobe CTO leads company’s broad AI bet

There isn’t a software company out there worth its salt that doesn’t have some kind of artificial intelligence initiative in progress right now. These organizations understand that AI is going to be a game-changer, even if they might not have a full understanding of how that’s going to work just yet. In March at the […]

Twitter delays API change that could break Tweetbot, Twitterific, etc.

This morning, the developers of third-party Twitter clients Tweetbot, Twitterific, Tweetings and Talon banded together to highlight upcoming API changes that could potentially break the way their apps work. As you might expect, their collective user base — a base largely made up of folks who need more out of their Twitter app than the […]